Returns & Exchanges

At BBASkincare, we stand behind the quality of our dermatologically-tested formulas and offer a 30-day satisfaction guarantee. If your skin isn't glowing with our products, we are committed to making it right through a hassle-free return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the product is at least 50% full, and include your printed RMA form inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the return, we will process your full refund to the original payment method or issue a store credit within 5-7 business days.