Frequently Asked Questions
Everything you need to know about your BBA Skincare journey.
Are your products suitable for sensitive skin?
Yes, all BBA Skincare products are formulated with dermatologically tested, gentle ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund, provided at least 50% of the contents remain.
Are your products cruelty-free?
Absolutely. BBA Skincare is committed to ethical beauty; we never test our products or ingredients on animals at any stage of production.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.